You will receive your member materials in the mail after you enroll with MCNA Dental. Below are some additional materials for you.
Member Handbook
Your Member Handbook includes:
- General Plan Information
- Detailed Dental Benefits
- Frequently Asked Questions
- How to Obtain Emergency Services
- Contact Information for MCNA Dental and Other Resources
- Member Rights and Responsibilities
- Information on Complaints/Grievances and Appeals
- How to Report Fraud and Abuse
- Much more!
You may download your Member Handbook as a PDF file. Adobe Reader may be required to view the file.
- Member Handbook for the EPSDT Dental Program (children)
- Member Handbook for the Adult Denture Program
- Member Handbook for the Adult Waiver Program
To request a different version of your Member Handbook, call the MCNA Dental Member Hotline.
Clinical Practice Guidelines
MCNA adopts Clinical Practice Guidelines that are based on the best available evidence. These guidelines help our dentists make the most appropriate decisions about your oral health and dental treatment to help improve the quality of care you receive.
Read our Clinical Practice Guidelines to learn more about our program.
Provider Directory
MCNA Dental has a large network of general dentists and specialists. Search our online Provider Directory to find a dentist from our network by clicking here.
The online Provider Directory is always current. You can search for a dentist by name, gender, location, language, and more.
The MCNA Kids Zone
Our Kids Zone contains interactive dental games, quizzes, downloads, videos, and more! Click here to visit the Kids Zone.
Forms and Literature
Below are forms and literature available for you to download. If you have any questions, please contact the MCNA Dental Member Hotline for assistance. Adobe Reader may be required to view these files.
