Documents and Resources

Open Enrollment 2021

The annual open enrollment period for all Medicaid Managed Care and Dental Plans begins October 15, 2021, and ends at 6:00 p.m. on November 30, 2021. During this time, enrollees will have the option of choosing a dental and health plan. Please read Informational Bulletin 21-12 from the Louisiana Department of Health to learn more, including your role in the enrollment process.

Provider Manual

To download the Provider Manual for the Louisiana Medicaid program, log in to MCNA Dental's online Provider Portal, or click here to download it directly.

Clinical Practice Guidelines

MCNA adopts Clinical Practice Guidelines that are based on the best available evidence that suits the enrolled membership. These guidelines dictate the provision of acute, chronic, and complex dental care services to assist our network providers and members in making appropriate decisions that improve quality of care.

Download our Clinical Practice Guidelines for your office to learn more.

Provider Quick Reference Guides

Download our quick reference guides for fast access to important information.

Provider Newsletters

MCNA Dental sends monthly newsletters to all of our providers, delivered right to their email inboxes! These newsletters include the latest updates from MCNA Dental, information about upcoming changes, dental industry news, and much more. To sign up for these email newsletters, log in to MCNA Dental's online Provider Portal and add your email address to the mailing list.

Forms and More

There are additional documents and resources available for your office to download, including forms, stickers, training resources, and more. Log in to MCNA Dental's online Provider Portal to access them.

Below are some common forms for providers: