Documents and Resources

Member Choice Period Ends March 31

All current enrollees in the Louisiana EPSDT and Adult Denture dental programs have the opportunity to choose their dental plan if they did not make a choice during Open Enrollment. This choice period ends on March 31, 2021. Click here learn more. We are offering several new Value-Added Services (VAS) for all Louisiana Medicaid enrollees that select MCNA as their dental plan. Please click here to see all VAS that MCNA offers to members.

Medicaid Dental Program Changes

The Louisiana Department of Health (LDH) has posted a new Dental Provider Bulletin containing information and FAQ’s gathered during their recent Medicaid eligibility systems dental provider training sessions. Click here to view the bulletin and learn more about the program changes coming in January 2021.

LDH Intent to Contract

The Louisiana Department of Health (LDH) has announced its intent to contract with MCNA as one of two dental Medicaid administrators for a new contract beginning January 1, 2021. Read the official announcement from the LDH Bureau of Health Services Financing for more information.

Provider Manual

To download the Provider Manual for the Louisiana Medicaid program, log in to MCNA Dental's online Provider Portal, or click here to download it directly.

Clinical Practice Guidelines

MCNA adopts Clinical Practice Guidelines that are based on the best available evidence that suits the enrolled membership. These guidelines dictate the provision of acute, chronic, and complex dental care services to assist our network providers and members in making appropriate decisions that improve quality of care.

Download our Clinical Practice Guidelines for your office to learn more.

Provider Quick Reference Guides

Download our quick reference guides for fast access to important information.

Provider Newsletters

MCNA Dental sends monthly newsletters to all of our providers, delivered right to their email inboxes! These newsletters include the latest updates from MCNA Dental, information about upcoming changes, dental industry news, and much more. To sign up for these email newsletters, log in to MCNA Dental's online Provider Portal and add your email address to the mailing list.

Forms and More

There are additional documents and resources available for your office to download, including forms, stickers, training resources, and more. Log in to MCNA Dental's online Provider Portal to access them.

Below are some common forms for providers: