Dental Emergencies

An emergency dental condition is a dental or oral condition that requires immediate treatment for relief of symptoms and stabilization of the condition. Some examples are:

  • Severe pain

  • Hemorrhage (severe bleeding)

  • Acute infection

  • Injury to the teeth or gums

  • Unusual swelling of the face or gums

If you have a dental emergency, please call your dentist's office first. If they cannot see you, call 911 or go to any hospital or urgent care clinic if you have hurt your mouth or jaw. You do not need approval for a dental emergency. Some other reasons to go to the emergency room are:

  • Bleeding in the mouth that will not stop

  • Swelling under or on the tongue

  • Swelling of the face with pain

  • Pain in the jaw after a hit to the jaw

  • Pain when the jaw is opened or closed

Call your dentist if you have questions about going to the emergency room or urgent care clinic. You can also call our Member Hotline for help. You may need dental care after the emergency. This care may need approval. These services may be covered by MCNA. You can call our Member Hotline, and we will help you to get the care that you need.