Provider News Feed

We have updated our Clinical Practice Guidelines (CPGs). MCNA's approved CPGs can be found under the "Guides and Tools" section of our website and the "Support and Downloads" page in the Provider Portal.

ADA members, get ready for SmileCon 2024! Come visit the MCNA team on October 18-19 at booth #543 to snap some pictures at our selfie studio and register for our iPad raffle. Looking forward to seeing our Dental Superheroes in New Orleans!

The next issue of MCNA’s provider newsletter, Dental Details, is now available! Check your email or download the latest issue.

In this issue:

• Our Case Management Team: Here to Help

• MCNA's Provider Training Webinars

• New Clinical Practice Guidelines

• Drive Traffic and Build Trust with an Email Newsletter

• Question of the Quarter

If you are not subscribed to receive the newsletter each quarter, you can easily sign up by clicking “Manage Your Mailing List” in your Provider Portal account. We also recommend that you check your Mailing List periodically to ensure the email addresses for your office are up-to-date.

Accurate and complete dental records are fundamental to the high-quality dental care and services your office provides to MCNA members. Please read our Provider Bulletin for important information and reminders about maintaining and using clinical documentation.

As a committed partner in combatting fraud, waste, and abuse in the Medicaid Program, MCNA works to prevent and recover overpayments paid to providers. Please refer to our latest Provider Bulletin to learn more about your office's role in identifying and recovering overpayments.

To promote and encourage the use of sealants, MCNA is reintroducing our Sealant Incentive Program with an incentive reimbursement rate of an extra $10 per tooth for patients ages 6-9 on their first permanent molars. To learn more about the program, please review our provider bulletin.

MCNA's Provider Quick Reference Guide containing helpful contact information and tips has been updated to version 1.2. Download your copy today at https://guides.mcna.net/qrg-la.

We have updated our Clinical Practice Guidelines (CPGs). Our approved 2024 CPGs can be found under the "Guides and Tools" section of our website and the "Support and Downloads" page in the Provider Portal.

The next issue of MCNA’s provider newsletter, Dental Details, is now available! Check your email or download the latest issue.

In this issue:

• Ensure a Bright Summer Smile

• MCNA's New Websites

• Important Notice for Your Office

• Keep Your Information Up-to-Date with MCNA

• Question of the Quarter

If you are not subscribed to receive the newsletter each quarter, you can easily sign up by clicking “Manage Your Mailing List” in your Provider Portal account. We also recommend that you check your Mailing List periodically to ensure the email addresses for your office are up-to-date.

Changes have been made to the requirements for dental sealants. Please review our provider bulletin to learn about the updated requirements. If you have any questions, reach out to our Provider Hotline at 1-855-701-6262.