Provider News Feed

Effective 3/18/2020, LDH extended EPSDT dental benefits coverage to enrollees who reached age 21 during the COVID-19 Public Health Emergency. Effective February 1, 2022, LDH will end this extended benefit period and reinstate the age limitation for EPSDT benefits. All services not covered under the Adult Denture Program must be completed by January 31, 2022. Beginning February 1, 2022 all members ages 21 and up will only be eligible for the Adult Denture program. All enrollees will be afforded appeal rights due to this benefits change.

The Louisiana Department of Health has released an updated COVID toolkit that includes key messaging about the surge in cases across the state, the Delta variant, vaccine access, and the new mask mandate. It also includes tools such as social graphics, sample posts, a fact sheet, and a printable “thank you for masking" poster. Click here to access the COVID toolkit.

A new version of the Louisiana Provider Manual is now available. Please click here for an overview of the changes included in this version. You can download a copy of the Louisiana Provider Manual directly at http://manuals.mcna.net/louisiana.

The annual open enrollment period for all Medicaid Managed Care and Dental Plans begins October 15, 2021, and ends at 6:00 p.m. on November 30, 2021. During this time, enrollees will have the option of choosing a dental and health plan. Please read Informational Bulletin 21-12 from the Louisiana Department of Health to learn more, including your role in the enrollment process.

A new version of the Louisiana Provider Manual is now available. Please click here for an overview of the changes included in this version. You can download a copy of the Louisiana Provider Manual directly at http://manuals.mcna.net/louisiana.

All current enrollees in the Louisiana EPSDT and Adult Denture dental programs have the opportunity to choose their dental plan if they did not make a choice during Open Enrollment. This choice period ends on March 31, 2021. Click here learn more. We are offering several new Value-Added Services (VAS) for all Louisiana Medicaid enrollees that select MCNA as their dental plan. Please click here to see all VAS that MCNA offers to members.

A new version of the Louisiana Provider Manual is now available Please click here for an overview of the changes that were made. You can download a copy of the Louisiana Provider Manual directly at http://manuals.mcna.net/louisiana.

Effective immediately, MCNA has a new mailing address for the submission of paper claims. Please click here for the new mailing address and more information about claims submission options with MCNA.

The Louisiana Department of Health (LDH) has posted a new Dental Provider Bulletin containing information and FAQ's gathered during their recent Medicaid eligibility systems dental provider training sessions. Click here to view the bulletin and learn more about the program changes coming in January 2021.

A new version of the Louisiana Provider Manual is now available with an effective date of January 1, 2021. Please click here for an overview of the changes included in this version. You can download a copy of the Louisiana Provider Manual directly at http://manuals.mcna.net/louisiana.