Provider News Feed

Read the latest news and information from MCNA for our Louisiana Medicaid and CHIP providers.


Updates to MCNA's Provider Manual

Posted: May 29, 2021

A new version of the Louisiana Provider Manual is now available. Please click here for an overview of the changes included in this version. You can download a copy of the Louisiana Provider Manual directly at http://manuals.mcna.net/louisiana.

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Member Choice Period Ends March 31

Posted: January 27, 2021

All current enrollees in the Louisiana EPSDT and Adult Denture dental programs have the opportunity to choose their dental plan if they did not make a choice during Open Enrollment. This choice period ends on March 31, 2021. Click here learn more. We are offering several new Value-Added Services (VAS) for all Louisiana Medicaid enrollees that select MCNA as their dental plan. Please click here to see all VAS that MCNA offers to members.


Updated Provider Manual

Posted: January 6, 2021

A new version of the Louisiana Provider Manual is now available Please click here for an overview of the changes that were made. You can download a copy of the Louisiana Provider Manual directly at http://manuals.mcna.net/louisiana.


New Mailing Address for Claims

Posted: January 4, 2021

Effective immediately, MCNA has a new mailing address for the submission of paper claims. Please click here for the new mailing address and more information about claims submission options with MCNA.


Medicaid Dental Program Changes

Posted: December 23, 2020

The Louisiana Department of Health (LDH) has posted a new Dental Provider Bulletin containing information and FAQ's gathered during their recent Medicaid eligibility systems dental provider training sessions. Click here to view the bulletin and learn more about the program changes coming in January 2021.


Updated Provider Manual

Posted: December 18, 2020

A new version of the Louisiana Provider Manual is now available with an effective date of January 1, 2021. Please click here for an overview of the changes included in this version. You can download a copy of the Louisiana Provider Manual directly at http://manuals.mcna.net/louisiana.


Web-Based Medicaid Eligibility Verification System

Posted: November 19, 2020

The Louisiana Department of Health (LDH) is offering online provider training sessions in support of the use of the e-MEVS application, an electronic Medicaid Eligibility Verification System. Click here to see the dates for these important training sessions and to learn more about the changes to Louisiana Medicaid coming in January 2021.


Enhanced Claims Entry on Provider Portal

Posted: September 30, 2020

We are excited to announce the release of an enhanced claims entry feature for MCNA's Provider Portal, which will allow you to add treatment codes from approved pre-authorizations to your claims with a single click. Read our provider bulletin for more information about this new Portal feature.


2020 Open Enrollment for Medicaid Dental Plans

Posted: September 1, 2020

The 2020 Open Enrollment period for Louisiana Medicaid dental enrollees begins October 15 and runs through November 30. Please read the Louisiana Department of Health's Informational Bulletin 20-19 for more information about dates and mailings to enrollees as well as reminders for dental providers.


Provider Relief Fund Phase 2 Updates

Posted: August 12, 2020

Eligible dentists participating in Medicaid and CHIP have until August 28, 2020, to apply for funding from the CARES Act Provider Relief Fund. The requirements for eligibility have been updated. Please click here to read the HHS announcement.