Provider News Feed

The Fall 2023 issue of MCNA's provider newsletter, Dental Details, is now available! Check your email or download the latest issue.

In this issue:

• New Clinical Practice Guidelines
• MCNA's Member Education Goals and Resources
• Strategies to Improve Communication with Patients
• Question of the Quarter

If you are not subscribed to receive the newsletter each quarter, you can easily sign up by clicking "Manage Your Mailing List" in your Provider Portal account. We also recommend that you check your Mailing List often to ensure the email addresses for your office are up-to-date.

A new version of the Louisiana Provider Manual is now available with an effective date of July 1, 2023. Please go to https://manuals.mcna.net/louisiana to download a copy.

The Louisiana Department of Health (LDH) recently approved a fee schedule increase effective for dates of service on and after July 1, 2023. Please read our provider bulletin to learn more and link to the updated LA Medicaid fee schedule online.

MCNA has adopted new Clinical Practice Guidelines (CPGs). Our approved CPGs can be download from the Support and Downloads page in the Provider Portal, or from MCNA's website.

As of June 27, 2023, two-factor authentication (2FA) is now required to log in to your Provider Portal account. This step adds an extra layer of security and helps to prevent unauthorized access. Please read our FAQ and step-by-step guide to learn more.

The Summer 2023 issue of MCNA's provider newsletter, Dental Details, is now available! Check your email or download the latest issue.

In this issue:

• Compliance with Marketing Guidelines
• New on Portal: Patient Control Number Field
• Question of the Quarter

If you are not subscribed to receive the newsletter each quarter, you can easily sign up by clicking "Manage Your Mailing List" in your Provider Portal account. We also recommend that you check your Mailing List often to ensure the email addresses for your office are up-to-date.

We are making a change to the way you access your Provider Portal account to add an extra layer of security and prevent unauthorized access. Starting the evening of June 27, two-factor authentication (2FA) will be a required step when you log in. Please read our FAQ to learn more.

A new version of the Louisiana Provider Manual is now available with an effective date of June 1, 2023. Please go to https://manuals.mcna.net/louisiana to download a copy.

We would like to clarify the current mailing addresses to be used for the submission of physical documents to MCNA. Please read our provider bulletin to learn more.

Adults with Intellectual or Developmental Disabilities (IDD) are covered persons in the State of Louisiana Medical Program. Dental providers may serve these patients in their facilities or at an Intermediate Care Facility, depending on the patient's needs and mobility. Please read our provider bulletin to learn more.