Provider News Feed

MCNA's Provider Portal has been updated to include a new option for adding a Patient Control Number generated by your office to claims, pre-authorizations, and referrals as additional information. Please click here to learn more and get started using this new feature.

Our sincerest thanks for the excellent dental care you continue to provide to our members. Your dedication to their oral health and well-being throughout all of the challenges during the Public Health Emergency over the past couple of years has truly made a difference! Thank you for making them SMILE! Remember, you can always rely on our dedicated PR team for support when you need it. Please don't hesitate to contact us!

MCNA's Provider Portal offers a time-saving fee schedule feature that automatically fills in the appropriate fee when you enter a CDT code into the claim and pre-authorization forms. Please click here to learn how to enable this convenient feature as well as recommended best practices.

Many Louisiana dental licenses are set to expire on December 31, 2022. If your license needs to be renewed, please take action immediately. Please click here to learn more about renewal and submitting your updated license to MCNA.

A new version of the Louisiana Provider Manual is now available with an effective date of December 1, 2022. Please go to https://manuals.mcna.net/louisiana to download a copy.

A new version of the Louisiana Provider Manual is now available. You can download a copy of the Louisiana Provider Manual directly at https://manuals.mcna.net/louisiana.

Providers who have received a letter from Gainwell inviting them to enroll in the new Medicaid Provider Enrollment Portal have until September 30, 2022, to complete the process and avoid their claims denying. If your office has received an invitation letter from Gainwell, please click here to learn more and start the enrollment process.

A new version of the Louisiana Provider Manual is now available, which has been updated to include information about the new Adult Waiver Program. You can download a copy of the Louisiana Provider Manual directly at http://manuals.mcna.net/louisiana.

The Louisiana Department of Health (LDH) has released an informational bulletin about the new Adult Waiver Dental program. This program goes into effect July 1, 2022, and provides coverage of comprehensive dental care for adults 21 years of age and older with developmental or intellectual disabilities who are enrolled in enrolled in the New Opportunities Waiver, Residential Options Waiver or the Supports Waiver. Read the LDH informational bulletin to learn more. Find more information about identifying MCNA members enrolled in the Adult Waiver Program and details about covered benefits in MCNA's provider bulletin.

You are invited to participate in Round 3 of the nationwide study sponsored by the National Council on Disability, which is helping to drive real change for adults with Intellectual and Developmental Disabilities (I/DD)! In this last round, you will be asked to provide your input to build consensus on two major issues— Medicaid Participation and Treatment of Adults with Intellectual and Developmental Disabilities (I/DD). To learn more and complete the Round 3 survey, please click here.