Provider News Feed

Changes have been made to the requirements for dental sealants. Please review our provider bulletin to learn about the updated requirements. If you have any questions, reach out to our Provider Hotline at 1-855-701-6262.

A new version of the Louisiana Provider Manual is ready for review at https://manuals.mcna.net/louisiana?v=1.24 with changes that will be effective from January 1, 2024. The current Louisiana Provider Manual is always accessible at https://manuals.mcna.net/louisiana. Please contact your Provider Relations Representative with any questions you may have.

The spring months are a great time to celebrate dental professionals. March 6th is National Dentist’s Day, and the second week of April is Dental Hygienists’ Week. On behalf of MCNA, thank you for the great dental care you provide and the positive impact you make on oral health in your community.

MCNA is excited to announce an enhancement to our system that allows providers to report when a member has missed a dental appointment. With this enhancement, MCNA continues to support your practice in the reduction of missed appointments. Read our provider bulletin to find out how. 

MCNA has adopted new Clinical Practice Guidelines (CPGs). Our approved CPGs can be downloaded from the "Support and Downloads" page in the Provider Portal, or from MCNA's website.

MCNA would like to inform you about changes to CDT service codes and their nomenclature that may affect your office. The American Dental Association’s (ADA’s) updates to service codes for 2024 went into effect on January 1, 2024. Please read our provider bulletin to learn more. 

The Winter 2023 issue of MCNA's provider newsletter, Dental Details, is now available! Check your email or download the latest issue.

In this issue:

• Holiday Greetings from MCNA
• Anxiety Reduction Tips for Your Office
• Strategies to Improve Dental Recall Appointments
• MCNA's Quality Improvement Program
• Question of the Quarter

If you are not subscribed to receive the newsletter each quarter, you can easily sign up by clicking "Manage Your Mailing List" in your Provider Portal account. We also recommend that you check your Mailing List often to ensure the email addresses for your office are up-to-date.

The Louisiana Provider Manual has recently been updated and is available online for you to download and view. Please read our provider bulletin to for important information about the updates included.

The Fall 2023 issue of MCNA's provider newsletter, Dental Details, is now available! Check your email or download the latest issue.

In this issue:

• New Clinical Practice Guidelines
• MCNA's Member Education Goals and Resources
• Strategies to Improve Communication with Patients
• Question of the Quarter

If you are not subscribed to receive the newsletter each quarter, you can easily sign up by clicking "Manage Your Mailing List" in your Provider Portal account. We also recommend that you check your Mailing List often to ensure the email addresses for your office are up-to-date.

A new version of the Louisiana Provider Manual is now available with an effective date of July 1, 2023. Please go to https://manuals.mcna.net/louisiana to download a copy.