Provider News Feed

Read the latest news and information from MCNA for our Louisiana Medicaid and CHIP providers.


LDH Dental Incentive Payment Program Stakeholder Discussion

Posted: November 21, 2024

Beginning in 2025, Louisiana Medicaid will be implementing a Dental Incentive Payment Program. MCNA encourages all of our participating general and pediatric dentists to join in a stakeholder discussion on this new program hosted by the Louisiana Department of Health (LDH) on November 25, 2024, at 3PM. To learn more about the session and to join the Zoom meeting, view LDH's webinar flyer.

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Medicaid Provider Enrollment Rebaseline Project

Posted: November 21, 2024

Louisiana Medicaid launched its Medicaid Provider Enrollment Rebaseline on October 25, 2024, and future rebaselines for new providers will occur every two months thereafter. Please read our latest provider bulletin to learn more about what rebaseline means and how it may affect your office.


Comment Period Open through November 22

Posted: November 15, 2024

The Louisiana Department of Health (LDH) has opened a comment period to allow the public to provide feedback on the upcoming competitive procurement for statewide Dental Benefit Program Managers with new contracts beginning January 1, 2026. You have the opportunity to review LDH's goals and provide feedback on areas of interest through November 22, 2024. Please visit the LDH's website to learn more and submit your feedback.

For stakeholders who wish to provide feedback verbally, LDH is hosting an online Stakeholder Engagement Session on November 22, 2024, at 12PM. To learn more about the session and to join the Zoom meeting, view LDH's webinar flyer.


Updates to MCNA's Provider Manual

Posted: November 8, 2024

MCNA's Louisiana Provider Manual version 1.25 is now available. Please refer to the Revision History located near the front of the manual for an overview of the changes included in this version. You may download a copy of the Provider Manual directly at https://manuals.mcna.net/louisiana.


Clinical Practice Guidelines Updated October 2024

Posted: October 23, 2024

We have updated our Clinical Practice Guidelines (CPGs). MCNA's approved CPGs can be found under the "Guides and Tools" section of our website and the "Support and Downloads" page in the Provider Portal.


Join MCNA at SmileCon 2024

Posted: October 9, 2024

ADA members, get ready for SmileCon 2024! Come visit the MCNA team on October 18-19 at booth #543 to snap some pictures at our selfie studio and register for our iPad raffle. Looking forward to seeing our Dental Superheroes in New Orleans!


Dental Details Newsletter: Fall 2024

Posted: September 30, 2024

The next issue of MCNA’s provider newsletter, Dental Details, is now available! Check your email or download the latest issue.

In this issue:

  • Our Case Management Team: Here to Help

  • MCNA's Provider Training Webinars

  • New Clinical Practice Guidelines

  • Drive Traffic and Build Trust with an Email Newsletter

  • Question of the Quarter

If you are not subscribed to receive the newsletter each quarter, you can easily sign up by clicking “Manage Your Mailing List” in your Provider Portal account. We also recommend that you check your Mailing List periodically to ensure the email addresses for your office are up-to-date.


Reminders About Clinical Documentation

Posted: September 16, 2024

Accurate and complete dental records are fundamental to the high-quality dental care and services your office provides to MCNA members. Please read our Provider Bulletin for important information and reminders about maintaining and using clinical documentation.


Resolving Overpayments

Posted: September 16, 2024

As a committed partner in combatting fraud, waste, and abuse in the Medicaid Program, MCNA works to prevent and recover overpayments paid to providers. Please refer to our latest Provider Bulletin to learn more about your office's role in identifying and recovering overpayments.


MCNA's Sealant Incentive Program

Posted: August 1, 2024

To promote and encourage the use of sealants, MCNA is reintroducing our Sealant Incentive Program with an incentive reimbursement rate of an extra $10 per tooth for patients ages 6-9 on their first permanent molars. To learn more about the program, please review our provider bulletin.